These Terms & Conditions (“Terms”) govern the use of the MPA Online website and the provision of accounting, tax, SMSF, and compliance services by MPA Online (“we”, “our”, “us”). By accessing our website or engaging our services, you agree to these Terms.
1. Professional Services
We provide professional accounting, tax, SMSF, and compliance services in accordance with:
- The Tax Agent Services Act 2009
- CPA Australia professional standards
- ATO and ASIC requirements
- Applicable Australian laws and regulations
All services are delivered with reasonable care, skill, and diligence.
2. Engagement of Services
You may engage our services by:
- Booking an appointment
- Contacting us directly
- Providing documentation
- Authorising us as your Tax Agent or ASIC agent
An engagement is considered active once we accept your request and begin work.
We reserve the right to decline engagements where appropriate.
3. Client Responsibilities
You agree to:
- Provide accurate and complete information
- Supply all required documents in a timely manner
- Maintain proper business and financial records
- Respond to queries promptly
- Ensure information provided is true and correct
We are not responsible for delays caused by missing or incomplete information.
4. Fees and Payment
Fees for services may be:
- Fixed‑fee
- Hourly
- Quoted based on complexity
- Recurring (e.g., bookkeeping, payroll, ASIC compliance)
Payment terms:
- Invoices are payable upon receipt
- Work may pause if invoices remain unpaid
- Additional fees may apply for urgent work or corrections
All fees are quoted in Australian dollars (AUD).
5. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential loss
- We are not liable for losses arising from incorrect or incomplete information provided by you
- We are not liable for delays caused by third parties (ATO, ASIC, SMSF auditors, banks, software providers)
Our liability is limited to the re‑performance of services or the amount paid for those services, as permitted under Australian Consumer Law.
6. Confidentiality
We maintain strict confidentiality in accordance with:
- CPA Australia professional standards
- Tax Agent Services Act
- Privacy Act 1988 (Cth)
- Australian Privacy Principles (APPs)
Your information will not be disclosed except where authorised or legally required.
7. Use of Website
By using our website, you agree:
- Not to misuse or interfere with the website
- Not to attempt unauthorised access
- Not to distribute harmful or malicious content
- To use the website for lawful purposes only
We may update or modify website content at any time.
8. Intellectual Property
All content on this website, including text, graphics, layout, and structure, is owned by MPA Online.
You may not:
- Copy
- Reproduce
- Distribute
- Modify
- Republish
any content without written permission.
9. Third‑Party Links
Our website may contain links to third‑party websites or services. We are not responsible for:
- The content
- Security
- Privacy practices
- Accuracy
of any third‑party websites.
10. Termination of Services
We may terminate services if:
- Required information is not provided
- Fees remain unpaid
- Engagement terms are breached
- Compliance concerns arise
- Continued service is not appropriate
You may terminate services at any time by notifying us.
Outstanding fees remain payable.
11. Changes to These Terms
We may update these Terms from time to time. The latest version will always be available on our website.
Continued use of our website or services indicates acceptance of updated Terms.
12. Contact Us
If you have any questions about these Terms & Conditions, please contact us.
MPA Online — Burwood NSW CPA Accountant & Registered Tax Agent Small Business & SMSF Specialists